Last Updated: April 27, 2026

1. Agreement to Terms

By accessing or using Reviora Reviews ("Service"), you agree to be bound by these Terms & Conditions.

If you do not agree, you may not use the Service.

2. Description of Service

Reviora Reviews provides a reputation management platform that allows businesses to:

Request customer reviews

Send SMS and email communications

Manage and display reviews

Integrate with third-party platforms (e.g., Google)

We reserve the right to modify or discontinue any part of the Service at any time.

3. User Eligibility

You must be:

At least 18 years old

Legally capable of entering into a contract

4. Account Responsibilities

You agree to:

Provide accurate information

Keep your login credentials secure

Be responsible for all activity under your account

5. Customer Data & Consent (CRITICAL)

You represent and warrant that:

You have obtained explicit consent from all individuals you contact

You comply with all applicable laws, including: TCPA (SMS laws in the U.S.) CAN-SPAM (email laws)

🚨 You are fully responsible for:

Customer contact data

How it was collected

Permission to send messages

Reviora Reviews is not liable for misuse of customer data.

6. Acceptable Use

You agree NOT to:

Send spam or unsolicited messages

Harass, abuse, or mislead recipients

Upload unlawful or fraudulent data

Attempt to reverse engineer the platform

Use the Service for illegal purposes

We may suspend or terminate accounts that violate these rules.

7. SMS & Communications Compliance

By using our platform:

You agree that all SMS recipients have opted in

You will include opt-out instructions (e.g., “Reply STOP”)

You will respect all opt-out requests

🚫 Reviora Reviews is not responsible for:

Carrier filtering or message blocking

Legal issues from non-compliant messaging

8. Third-Party Services

Our platform integrates with third parties such as:

Google

SMS providers

Payment processors

⚠️ We do NOT control these platforms and are not responsible for:

Removal of reviews

Changes in policies

Service interruptions

9. Payments & Billing

Payments are processed through third-party providers (e.g., Stripe)

You agree to pay all applicable fees

Subscriptions may renew automatically unless canceled

🚫 All payments are non-refundable unless otherwise stated

10. Intellectual Property

All content, software, and branding of Reviora Reviews are owned by us.

You may NOT:

Copy

Modify

Resell

Distribute

without written permission.

11. Data & Platform Availability

We strive to maintain uptime, but we do NOT guarantee:

Continuous availability

Error-free performance

We are not liable for:

Downtime

Data loss

Service interruptions

12. Limitation of Liability

To the maximum extent permitted by law:

Reviora Reviews shall NOT be liable for:

Lost profits

Lost data

Business interruption

Indirect or consequential damages

13. Indemnification

You agree to defend and hold harmless Reviora Reviews from any claims related to:

Your use of the platform

Violation of laws

Improper use of customer data

Unauthorized communications

14. Termination

We may suspend or terminate your account at any time if you:

Violate these Terms

Use the platform unlawfully

You may cancel your account at any time.

15. Modifications to Terms

We may update these Terms at any time.

Continued use of the Service = acceptance of changes.

16. Governing Law

These Terms shall be governed by the laws of the United States.

17. Contact Information

Reviora Reviews
United States

📧 [email protected]